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Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated: January 2026

This Refund & Cancellation Policy explains how refunds and cancellations are handled for bookings made through TheOneWorldFlight.com, operated by Flyza Travels LLC.

By using our website and services, you agree to the terms outlined in this policy.

 

 

1. Our Role as a Travel Agency

TheOneWorldFlight.com is an independent travel agency providing flight booking assistance.

We act as an intermediary between customers and airlines.
We do not control airline refund decisions, fare rules, or ticket conditions.

All refunds and cancellations are governed primarily by:

  • Airline fare rules
  • Airline refund and cancellation policies
  • Applicable service fees

 

 

2. Refund Eligibility

Refund eligibility depends on the fare rules of the airline ticket purchased.

Important points:

  • Some tickets are non-refundable
  • Some tickets are partially refundable
  • Refund amounts may be reduced by:
    • Airline cancellation penalties
    • Fare differences
    • Service or consultation fees
    • Payment processing charges

Refunds are not guaranteed and are subject to airline approval.

 

 

3. Cancellation Requests

To request a cancellation:

  • You must contact our customer support team
  • Provide your booking reference and passenger details
  • Submit the request before the airline’s cancellation deadline, if applicable

Once your request is submitted:

  • We forward it to the airline for processing
  • The airline determines whether the ticket is refundable and the amount

We do not have authority to override airline decisions.

 

 

4. Refund Processing Time

Refund processing time depends on:

  • The airline’s internal processing time
  • The method of payment used
  • Bank or card issuer processing timelines

Typical timelines:

  • Airline processing: 7 to 45 business days
  • Bank or card processing: additional 5 to 15 business days

These timeframes are estimates and not guaranteed.

 

 

5. Service Fees

Flyza Travels LLC may charge non-refundable service fees for:

  • Booking assistance
  • Cancellations and refund processing
  • Changes and re-issuance requests

Service fees are separate from airline charges and are disclosed before confirmation.

Service fees are generally non-refundable, even if the airline approves a refund.

 

 

6. Partial Refunds and No-Show Policy

  • If you miss your flight (no-show), your ticket may become fully non-refundable
  • Partial refunds may apply in certain cases, based on airline rules
  • Taxes may be refundable even on non-refundable fares, subject to airline policy

Always review your fare rules carefully before confirming a booking.

 

 

7. Involuntary Cancellations

If your flight is cancelled or significantly changed by the airline:

  • The airline may offer a refund, rebooking, or travel credit
  • We assist you in communicating with the airline
  • Final decisions are made by the airline

We are not responsible for airline operational disruptions.

 

 

8. Chargebacks and Disputes

If you initiate a chargeback without contacting us first:

  • Your booking may be placed on hold
  • The airline may restrict future services
  • Refund processing may be delayed or denied

We strongly recommend contacting our support team before filing any dispute.

 

 

9. Important Disclosures

  • Refunds are not guaranteed and depend entirely on airline approval
  • Processing times vary and are outside our direct control
  • We do not provide cash refunds; all refunds are returned to the original payment method
  • Currency exchange differences may affect the final refunded amount

 

 

10. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated policy.

 

 

11. Contact Us

For cancellation or refund requests, please contact:

Flyza Travels LLC
TheOneWorldFlight.com
1309 Coffeen Ave Sheridan, WY 82801, USA
Phone: +1 (857) 837-0143
Email: info@TheOneWorldFlight.com

Our customer support team is available 24/7 to assist you.

 

 

By using TheOneWorldFlight.com, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.